Mastering Microsoft 365 Administration
This thorough and highly detailed course is designed specifically for IT professionals who are tasked with administering, configuring, troubleshooting, and operating Microsoft 365 services (formerly known as Office 365). As cloud technology continues to shape the modern workplace, the demand for IT professionals who can expertly manage and secure cloud-based services has skyrocketed. This course aims to provide you with all the necessary technical knowledge, tools, and hands-on experience to successfully manage Microsoft 365 environments. By gaining expertise in these areas, your organization can maximize its Microsoft 365 investment while maintaining the highest standards of security, compliance, and operational efficiency.
Course Overview:
This course is structured to offer a complete understanding of the different aspects of Microsoft 365 administration. You will be guided through the setup process, tenant configuration, licensing models, and in-depth management of all essential Microsoft 365 services. Additionally, you’ll be equipped with the skills to troubleshoot problems, automate tasks, and secure your organization’s data, ensuring smooth and seamless operations.
Course Highlights:
Introduction to Microsoft 365 Services: This module introduces Microsoft 365 services and their wide-ranging impact on the modern workplace. You will explore how Microsoft 365 integrates applications like Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and OneDrive to enhance communication, collaboration, and productivity across organizations.
Features and Benefits: Learn about the advantages of Microsoft 365’s cloud-based solutions, including real-time collaboration, global accessibility, and enhanced team communication. Microsoft 365 is designed to improve productivity across teams and organizations, providing secure and efficient tools that can be used from virtually anywhere.
Licensing and Subscription Models: Gain a comprehensive understanding of the different Microsoft 365 subscription models available. The course will guide you in selecting the right plan for various organizational needs, helping you manage subscriptions and licenses efficiently across your organization. By the end of this section, you’ll be able to optimize license usage to fit your company’s unique requirements.
Tenant Configuration: You will master the process of configuring a Microsoft 365 tenant, including setting up organizational domains, configuring DNS records, and establishing other key organizational settings. This module prepares you to set up a Microsoft 365 environment from scratch, ensuring a seamless setup aligned with your company’s needs.
Managing Microsoft 365 Environments: In this module, you will learn to manage Microsoft 365 services using the Microsoft 365 admin portal. You will become proficient in performing routine administrative tasks, configuring settings, and managing user accounts. Best practices for efficient user provisioning and service configuration will be explored in detail, ensuring smooth day-to-day operations.
Windows PowerShell: PowerShell is a crucial tool for Microsoft 365 administration. This section teaches you to automate repetitive administrative tasks, including user creation, service configuration, and custom reporting. Mastering PowerShell will give you the flexibility to handle large-scale environments and perform complex tasks more efficiently.
Directory Synchronization and Federation: Learn how to configure Azure AD Connect to sync on-premises directories with Azure Active Directory. This ensures consistent identity management across both on-premises and cloud environments. Additionally, you’ll explore role-based access control (RBAC) and Federation, which provide greater control over user permissions and access.
Exchange Online Administration: This module covers Exchange Online administration, including mailbox configuration, client access policies, and troubleshooting common email issues. You’ll also explore the security settings needed to protect your organization’s email systems, such as anti-phishing, anti-spam, and malware protection.
Managing Microsoft Teams: Teams plays a central role in communication and collaboration within Microsoft 365. In this section, you’ll learn how to manage Teams, create and configure teams and channels, set up security policies, and troubleshoot performance issues. You’ll also learn how to integrate Teams with other Microsoft 365 services like SharePoint and OneDrive for a unified collaboration experience.
SharePoint Online and OneDrive for Business: You’ll dive into SharePoint Online and OneDrive for Business, learning how to configure and manage sites, libraries, and permissions. Explore external sharing capabilities, and learn to ensure that your organization’s data is safely shared and managed. This section will also cover troubleshooting common issues related to SharePoint and OneDrive.
Deploying Microsoft 365 Apps: Understand the methods and best practices for deploying Microsoft 365 apps across your organization, including the use of Intune, Configuration Manager, and click-to-run deployment methods. Learn how to handle app updates and optimize app configurations to ensure peak performance.
Security and Compliance: Security is a primary focus of Microsoft 365. This course will guide you through configuring critical security features like data loss prevention (DLP), encryption, threat protection, and compliance reporting to ensure your organization’s data remains secure while complying with regulatory standards.
Azure Information Protection: Learn how to use Azure Information Protection to classify and protect sensitive information within your organization. You’ll explore how to implement sensitivity labels, data encryption, and rights management to secure your data both internally and externally.
What You Will Achieve:
By completing this course, you will gain an in-depth understanding of Microsoft 365 and be fully prepared to manage, configure, and troubleshoot its services. You’ll develop expertise in securing your organization’s data and ensuring compliance with industry regulations. Upon completion, you’ll also be prepared for the Microsoft 365 Certified: Enterprise Administrator Expert certification.
Bonus Offer: To help you become a multi-cloud expert, the first 100 sign-ups will receive complimentary access to:
- Google Cloud Architect Certification Course: Dive into Google Cloud and learn how to manage cloud infrastructure and data solutions, preparing for the Google Cloud Architect exam.
- Azure Administrator Certification Course: Learn how to implement and manage solutions in Microsoft Azure and prepare for the Azure Administrator certification exam.
Conclusion:
This course will equip you with the necessary tools and expertise to confidently administer Microsoft 365 services, manage complex environments, and optimize your organization’s cloud infrastructure. By the end of the course, you will be well-prepared to tackle the Microsoft 365 Certified: Enterprise Administrator Expert certification exam and demonstrate your proficiency in Microsoft 365 administration.
Related Course: AWS S3 Comprehensive Guide
Useful Link: Microsoft 365 on Wikipedia


- 14 Sections
- 59 Lessons
- Durée de vie
- Introduction1
- OVERVIEW OF MICROSOFT 3656
- SETUP YOUR FIRST TENANT6
- MICROSOFT 365 CLIENTS PACKAGE1
- MICROSOFT 365 ADMINISTRATION5
- MICROSOFT 365 AD CONNECT8
- EXCHANGE ONLINE7
- MICROSOFT TEAMS6
- SHAREPOINT ONLINE SPO3
- ONEDRIVE FOR BUSINESS2
- MICROSOFT APPS FOR ENTERPRISE2
- COMPLIANCE AND SECURITY6
- EXCHANGE ARCHIVING AND RETENTION POLICY4
- EOP AND DLP2
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